Menyooze

Menyooze LTD Terms & conditions

These Terms & Conditions (this “Agreement”) apply to your access or use of the Menyooze websites, mobile sites, and applications (collectively, the “Menyooze Sites”) and the content, features, and services (the “Services”) made available by Menyooze.

In this Agreement, “Menyooze” and “we” mean the Menyooze company that is providing the Services to you, and with whom you are entering into this Agreement, which depends on the country in which you reside. The terms “User” and “you” mean any user of the Services. This Agreement incorporates Menyooze standard policies, procedures, and terms and conditions for use of the Services that are referenced by name or by links in this Agreement.

By accessing or using the Services or by clicking “accept” or “agree” to this Agreement, (1) you acknowledge that you have read, understand, and agree to be bound by this Agreement, and (2) you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Services (including, if applicable, purchasing, giving, using (as such terms are defined herein)).

Menyooze may update or revise this Agreement (including any Menyooze Policies) from time to time. You agree that you will review this Agreement periodically. You are free to decide whether or not to accept a modified version of this Agreement, but accepting this Agreement, as modified, is required for you to continue using the Services. You may have to click “accept” or “agree” to show your acceptance of any modified version of this Agreement. If you do not agree to the terms of this Agreement or any modified version of this Agreement, you must terminate your use of the Services, in which case you will no longer have access to your Account (as defined below). Except as otherwise expressly stated by Menyooze, any use of the Services (e.g., the use of the Reservation Services (as defined herein), , Payment Services (as defined herein) as defined herein is subject to the version of this Agreement in effect at the time of use.

Definitions and key terms

To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this terms mention “Company,” “we,” “us,” or “our,” it refers to Menyooze LTD, (71-75 Shelton Street, Covent Garden, London, WC2H 9JQ), that is responsible for your information under this Terms & Conditions.
Country: where Menyooze or the owners/founders of Menyooze are based, in this case is United Kingdom
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Menyooze and use the services.
Service: refers to the service provided by Menyooze as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Menyooze’s site, which can be accessed via this URL:

https://www.menyooze.com/

You: a person or entity that is registered with Menyooze to use the Services.

Part I - Reservation Services

Establishment Reservations. Menyooze makes available restaurant reservation services (the “Reservation Services”) through the Menyooze Sites & Application to User for the purpose of assisting User in securing dining reservations (each, a “Restaurant, Bar or Beach Club”). In response to a User’s online request for a reservation, Menyooze contacts the Restaurant’s computerized database of reservations and presents availability as applicable. The availability of reservations, is determined at the time of User’s query and based on information provided to Menyooze by the Restaurant, Bar or Beach Club. Once a reservation request is made by User through the Menyooze Sites, Menyooze will provide confirmation of the reservation and reservations details to User by email, calendar notification and Menyooze saves reservation details under User profile within Menyooze sites & application which has been agreed by User. By using the Reservation Services User agrees to receive reservation confirmations, updates, modifications and/or cancellations by email or in app notifications.
No-Show Policy. Menyooze is committed to providing superior quality services to Users and establishment (a “Restaurant, Bar or Beach Club”). To assist us in maintaining a consistently high level of service for the Restaurants and their patrons, Users must cancel any reservations that they will be unable to honour at least 30 minutes in advance of the

reservation. You may cancel your reservation via the Menyooze Sites or by calling the establishment ( a “Restaurant, Bar or Beach Club”) directly. Some establishment (a “Restaurant, Bar or Beach Club”) may require a debit or credit card number to finalize your reservation. In order to use the Reservation Services for these establishments, User must provide valid debit or credit card information. To confirm that the debit or credit card information you have provided is accurate, we may place a temporary authorization on your debit or credit card at the time you provide your debit or credit card information. After we verify that your debit or credit card information is accurate, usually within a few days, the authorization will be removed. You may be required to cancel your reservation in accordance with the establishments (a “Restaurant, Bar or Beach Club”) cancellation policy, which is disclosed at the time the reservation is made. Menyooze uses this debit or credit card information as described in our privacy policy and shall have no liability for any charges made to the debit or credit card account for any failure to cancel your reservation in accordance with a establishments (a “Restaurant, Bar or Beach Club”) cancellation policy.

If you are unable to keep your reservation and you fail to cancel at least 30 minutes in advance of the reservation, Menyooze will send you an email letting you know that our records indicate that you were a no-show. Upon arriving at the establishment (a “Restaurant, Bar or Beach Club”), it is the User’s responsibility to notify the host that the User has a reservation. By using the Reservation Services, User agrees to receive no-show notifications by email after a report that your reservation was not honoured, whether or not that was in fact the case. Your Account will be suspended if you are a no-show for six reservations within a 12-month period. If you receive a no-show notification email in error, please contact us for information on how to dispute it. User agrees that all final no-show determinations will be made by Menyooze in its sole discretion.

Usage Guidelines. User agrees to use the Reservation Services only to book reservations establishments (a “Restaurant, Bar or Beach Club”) and then honor those reservations or waitlist requests by arriving at the establishments (a “Restaurant, Bar or Beach Club”) on time and ordering and paying for meals. User further agrees not to book more than one reservation for User’s personal use during any one meal time (e.g., lunch, dinner, etc.). Administrative assistant and/or concierges may be able to book multiple reservations through Menyooze Administrative subject to program terms.

Part III – Terms for All Services

Privacy Policy. Menyooze is committed to helping you safeguard your privacy online. Please review our privacy policy for details about how we collect, use, and disclose information in connection with the Services.
Your Account. You may be required to create an account with Menyooze through the Menyooze Sites & Application (“Account”) in order to use the Reservation Services, order and payment. However, you must have an Account in order to use the Payment Services. When registering for an Account, you must provide true, accurate, current, and complete

data about yourself on the Menyooze profile form (“Registration Data”). You also agree to promptly update your profile to keep it true, accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your Account and the information in your Account, and, except as otherwise required by applicable law, you are solely responsible for all use of your Account, whether or not authorized by you. You agree to immediately notify Menyooze of any unauthorized use of your Account or any other breach of security related to your use of the Services.

Communications from Menyooze. If you use our Sites and Services, Menyooze may communicate with you via electronic messages, including email, text message/SMS, or mobile push notifications in accordance with our privacy policy.
Technical Requirements. Use of the Services requires Internet access through your computer or mobile device. You are responsible for all mobile carrier data or text message charges resulting from your use of the Services, including from any notifications provided by the Services. In order to use the text message based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access such text message services. Menyooze does not guarantee that the Services will be compatible with all devices or will be supported by all mobile carriers. You may be required to have JavaScript (or similar technologies) enabled to use the Menyooze Site, and some features and portions of the Menyooze Site (including, but not limited to, making, modifying, or cancelling reservations) may not be accessible with JavaScript disabled.
License. Menyooze grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website/app strictly in accordance with the terms of this Agreement. These Terms & Conditions are a contract between you and Menyooze (referred to in these Terms & Conditions as "Menyooze", "us", "we" or "our"), the provider of the Menyooze website and the services accessible from the Menyooze website (which are collectively referred to in these Terms & Conditions as the "Menyooze Service").

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Menyooze Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Restrictions. You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website/app or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website/app.
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Menyooze or its affiliates, partners, suppliers or the licensors of the website/app.

Return & Refund Policy. The main thing to remember is that by placing an order at

Menyooze, you agree to the terms along with Menyooze’s Privacy Policy.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Your suggestions. Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Menyooze with respect to the website/app shall remain the sole and exclusive property of Menyooze.

Menyooze shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent. We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website/app, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.
Links to other websites. This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Menyooze. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Cookies. Menyooze uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website/app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website/app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Changes to our Terms & Conditions. You acknowledge and agree that Menyooze may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Menyooze’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Menyooze when you stop using the Service. You acknowledge and agree that if Menyooze disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.

If we decide to change our Terms & conditions, we will post those changes on this page, and/or update the Terms & conditions modification date below.

Modifications to our Website & Application. Menyooze reserves the right to modify, suspend or discontinue, temporarily or permanently, the website/app or any service to which it connects, with or without notice and without liability to you.
Updates to our Website & Application. Menyooze may from time to time provide enhancements or improvements to the features/ functionality of the website/app, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the website/app. You agree that Menyooze has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website/app to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website/app, and (ii) subject to the terms and conditions of this Agreement.

Third Party Services. We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Menyooze shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Menyooze does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third- Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Terms & Termination. This Agreement shall remain in effect until terminated by you or Menyooze.

Menyooze may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Menyooze, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website/app and all copies thereof from your computer.

Upon termination of this Agreement, you shall cease all use of the website/app and delete all copies of the website/app from your computer.

Termination of this Agreement will not limit any of Menyooze's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Copyright Infringement Notice. If you are a copyright owner or such owner’s agent and believe any material on our website/app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.
Indemnification. You agree to indemnify and hold Menyooze and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the website/app; (b) violation of this Agreement or any law or regulation; or

No Warranties. The website/app is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Menyooze, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website/app, including all implied warranties of merchantability, fitness for a particular purpose, title and non- infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Menyooze provides no warranty or undertaking, and makes no representation of any kind that the

website/app will meet your requirements, achieve any intended results, be compatible or work with any other software, website/apps, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Menyooze nor any Menyooze's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website/app, or the information, content, and materials or products included thereon; (ii) that the website/app will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website/app; or (iv) that the website/app, its servers, the content, or e-mails sent from or on behalf of Menyooze are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability. Notwithstanding any damages that you might incur, the entire liability of Menyooze and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website/app.

To the maximum extent permitted by applicable law, in no event shall Menyooze or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website/app, third-party software and/or third-party hardware used with the website/app, or otherwise in connection with any provision of this Agreement), even if Menyooze or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Severability. If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Menyooze on the Services, shall constitute the entire agreement between you and Menyooze concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity

of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Menyooze’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Menyooze AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver. Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement. Menyooze reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website/app after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Menyooze.

Entire Agreement. The Agreement constitutes the entire agreement between you and Menyooze regarding your use of the website/app and supersedes all prior and contemporaneous written or oral agreements between you and Menyooze.

You may be subject to additional terms and conditions that apply when you use or purchase other Menyooze's services, which Menyooze will provide to you at the time of such use or purchase.

Updates to our Terms. We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.
Intellectual Property. The website/app and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Menyooze, its licensors or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Menyooze, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.
Agreement to Arbitrate. This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Menyooze’s INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Menyooze concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
Notice of Dispute. In the event of a dispute, you or Menyooze must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email

to: farah@menyooze.com. Menyooze will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Menyooze will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Menyooze may commence arbitration.

Binding of Arbitration. If you and Menyooze don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non- prevailing party.
Submissions & Privacy. In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Menyooze without any compensation or credit to you whatsoever. Menyooze and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.
Promotions. Menyooze may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Typographical Errors. In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.
Miscellaneous. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Menyooze. Menyooze will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Menyooze operates and controls the Menyooze Service from its offices in United Kingdom. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Menyooze Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Menyooze Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and Menyooze concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.
Disclaimer. Menyooze is not responsible for any content, code or any other imprecision.

Menyooze does not provide warranties or guarantees. In no event shall Menyooze be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Menyooze Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Menyooze is a distributor and not a publisher of the content supplied by third parties; as such, Menyooze exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Menyooze Service. Without limiting the foregoing, Menyooze specifically disclaims all warranties and representations in any content transmitted on or in connection with the Menyooze Service or on sites that may appear as links on the Menyooze Service, or in the products provided as a part of, or otherwise in connection with, the Menyooze Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights.

No oral advice or written information given by Menyooze or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Menyooze does not warrant that the Menyooze Service will be uninterrupted, uncorrupted, timely, or error-free.